Eyes’ON listed for broadband measurement by the French regulator
Eyes’ON listed for broadband measurement by the French Telecom regulator
Eyes’ON, the SoftAtHome analytics solution, can quickly adapt to any regulatory requirement thanks to the ease with which its configuration can be changed. This innovative solution provides extensive configuration possibilities to adapt to any need by changing test parameters, architectural setup, test frequency, testing area, devices used testing or manual vs automated background tests. The possibilities are infinite.
To bring transparency to broadband measurement in France, Arcep, France’s Electronic Communications, Postal and Print media distribution Regulatory Authority (L’Autorité de régulation des communications électroniques, des postes et de la distribution de la presse) defined a code of conduct to be followed.
SoftAtHome declares itself in compliance with the 2020 Code of Conduct established by Arcep, in concert with the ecosystem’s stakeholders, for the design of Eyes’ON’s test protocols and/or the aggregate publication of the resulting measurements.
Furthermore, SoftAtHome is happy to have Eyes’ON listed as a declared compliant solution in Arcep’s annual report on the state of the Internet in France (Rapport sur l’état de l’Internet en France 2021).
For further information about Eyes’ON measurement methodologies, please refer to the below tables detailing each test and recommended configuration for broadband measurement.
Measurement methodologies
Download and upload speeds
|
Measurement protocol |
Both TCP and UDP protocols can be used, depending on the operator’s use case |
|
TCP or UDP port used |
Eyes’ON is configurable, default ports: 80, 443, 8080, 8443 |
|
Number of connections used simultaneously during the speed test |
Eyes’ON is configurable: Single thread or multithread providing accuracy on the number of threads depending on the operator’s use case |
|
Length of each test (provided the volume threshold has not been reached) |
Eyes’ON is configurable: stops once one of the two thresholds has been reached: 10 seconds or 500 Mb |
|
Maximum volume of data exchanged |
Eyes’ON is configurable: stops once one of the two thresholds has been reached: 10 seconds or 500 Mb |
|
Speed test stream encryption |
Unencrypted, sslv3, tls1.2 |
|
Information on whether or not slow start has been removed |
Eyes’ON is configurable: slow start mechanism can be removed or not |
|
Version of the Internet Protocol (IP) and selection method used |
IPv4 only, IPv6 on request, IPv6 systematically if available end-to-end |
|
Explanations of the displayed indicators |
Several metrics are collected: Capacity, Continuous BitRate, average throughput, 90th percentile on transfer, median bitrate |
Latency
|
Measurement protocol |
TCP, UDP |
|
TCP or UDP port used |
Eyes’ON is configurable: 80, 443, 8080, 8443 |
|
Number of latency unit tests (if overall time-out has not expired) |
Eyes’ON is configurable: 1, 2, 5, 10, 30 tests, even infinite loop ending manually |
|
Number of bytes typically exchanged for each latency unit test |
Eyes’ON is configurable: number of samples, at least equal to 10 |
|
Length of the time-out in seconds, for each latency unit test |
1 |
|
Length of the time-out in seconds, for all latency unit test |
Eyes’ON is configurable: the timeout can be adapted to operator’s use case |
|
Latency test stream encryption |
Unencrypted, sslv3, tls1.2 |
|
Version of the Internet Protocol (IP) and selection method used |
IPv4 only, IPv6 on request, IPv6 systematically if available end-to-end |
|
Explanations of the displayed indicators |
Several metrics are collected: Minimum, average, 10th percentile latency |
Web browsing
|
List of the URLs of the websites used |
Eyes’ON is configurable: 5 sites chosen at random from amongst 100; 10 popular sites |
|
Length of the time-out in seconds, for each web browsing unit test |
Eyes’ON is configurable: 5, 10, 15 seconds, no time out |
|
Length of the time-out in seconds, for all web browsing tests |
Eyes’ON is configurable: 5, 10, 15 seconds, no time out |
|
Web cache status |
Cache empty or as is |
|
Explanations of the displayed indicators |
Complete page load, only the elements in the domain name, exclusion of advertisements |
Video Streaming
|
Video platforms tested and resolutions (if the resolution is set in advance) |
YouTube |
|
Number of videos tested and selection method |
Configurable: usually the most popular video in the country, with a resolution of at least 720p |
|
Length of each video test |
Configurable: Depends on the selected video(s). Usually: 30-second test, twice 10 seconds |
|
Length of the time-out in seconds, for each video streaming unit test |
Eyes’ON is configurable: 5, 10, 15 seconds, no time out |
|
Explanations of the displayed indicators |
Number of playback halts, buffer fill |